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FAQ

 

Your Valued Questions Matter to Us

Ordering & Shipping

When will my order ship?

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For all in-stock items, please allow 1-3 business days for your order to be processed and packed. This does not include shipping times. If there is any issue with your order we will reach out to you via the email listed on your order in a timely manner. You will receive a shipping confirmation with a tracking number once your order has been packed and shipped out with a respective carrier.

When will I receive my order?

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Shipping within Canada is 2-13 business days

Shipping to the US is 3-15 business days

International Shipping is within 3-22 business days

Where do you ship and is delivery an option?

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We ship worldwide and local delivery is an option you can request at checkout.

Exchanges & Returns

What is your return or exchange policy?

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Regular priced items are eligible for exchange or refund within 14 days of the ship date. Items purchased on sale or marked down are eligible for an exchange or store credit only within 14 days of the ship date. All items that are marked as final sale are not eligible for returns or exchanges of any kind. For more details - visit our return and exchanges policy. Live Love Faithful reserves the right to refuse a return and may not be exchanged if it is in non-sellable condition and will be returned at your expense.

Please note that washing the item(s) will void the return policy and we will no longer be able to accept the item as a return.

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